FAQ

Products and Ordering

What types of products does HappyPets Pantry carry?

HappyPets Pantry carries a wide variety of high-quality pet food, treats, toys, and accessories for dogs and cats. We strive to provide only the best products for your furry friends.

 https://happypetspantry.com/shop/

How do I place an order?

You can place an order online through our website or by calling our store directly.

What forms of payment does HappyPets Pantry accept?

We accept all major credit cards, debit cards, and cash.

How long does it take to receive my order?

If you place an order online, we typically process and ship it within 1-2 business days. Shipping times vary depending on your location and the shipping method selected. If you visit our store in person, we will be happy to assist you with your purchase and you can take your items with you right away.

What is your return policy?

We accept returns of all unopened and unused items within 30 days of the purchase date.

Please refer to our return policy for more details:  https://happypetspantry.com/refund_returns/

Can I place a special order for a product you don't carry?

Yes, we are happy to try and special order a product for you if we don't carry it in our store. Please contact us to inquire about special orders.

Can I order food in bulk quantities?

Yes, we offer bulk purchasing options for many of our products, including pet food. Please contact us to inquire about bulk ordering and pricing.

https://happypetspantry.com/contacts/

Pets in Store

Can I bring my pet into your store?

Yes, we love it when customers bring their pets to our store! However, we do ask that all pets be well-behaved and on a leash or in a carrier at all times.

What brands of pet food do you carry?

We carry a variety of high-quality pet food brands, including  Acana, Orijen, Farmina, OpenFarm, Primal, Big Country Raw, Wellness, Tikicat, Weruva and more. We carefully select the brands we carry to ensure that they meet our standards for quality and nutrition.

Full List: https://happypetspantry.com/brands-2/

Do you offer any grooming services?

No, we do not offer grooming services at this time. However, we can recommend local grooming salons in the area if you need assistance finding a groomer for your pet.

Do you have a rewards program?

Yes, we have a loyalty program that rewards frequent shoppers with discounts and other perks. You can sign up for our loyalty program in-store or online.

Can I bring in my own reusable containers for bulk purchases?

Yes, we encourage customers to bring in their own reusable containers for bulk purchases. We also offer paper bags for customers who prefer to use them.

Delivery & More

Can I order for delivery?

Yes, we offer delivery for customers who live within a certain distance from our store. Please contact us to inquire about delivery options and fees.

Details: https://happypetspantry.com/delivery/